Frequently Asked Questions

  • Patient advocacy provides personalized guidance and support to help patients and families navigate the healthcare system with less stress and more clarity.

    The goal is simple: reduce overwhelm, improve understanding, and create peace of mind during medical care.

    We organize your health information, questions, and concerns in a clear, effective way to strengthen communication with your healthcare team and help you move forward with confidence.

  • Services may include:

    •Medical records review

    •Appointment preparation and planning

    •Medical appointment attendance (virtual or in person)

    •Plain language visit summaries

    •Care coordination

    •Support for caregivers and families

  • We often work with:

    •The patient who feels overwhelmed, rushed, or stressed at medical visits and leaves unsure about next steps

    •The busy adult who wants to attend visits with an aging parent but has work and family obligations

    •Family members with aging parents out of state.

    •The concerned out of state parent of a college student receiving care in Norman, OK

    •Individuals facing new diagnoses or complex medical decisions

    If medical visits feel confusing or stressful, you are likely in the right place.

  • Absolutely. This is so common there are agreement forms made just for this. However, the client must specifically sign an agreement for us to be able to communicate their health care info with you.

  • •List of physicians, specialists, and providers

    •Available medical records (notes, labs, imaging reports)

    •Current medications, supplements and vaccinations

    •Upcoming appointments

    •Written list of questions and concerns

    This allows us to work efficiently and strategically from the start.

  • No.

    Better Together Patient Advocacy is a private-pay service. We do not accept insurance because we work exclusively for you — not the insurance company. This allows us to remain fully devoted to your needs and goals.

  • Our primary focus is medical and clinical advocacy.

    If you need assistance with medical billing or insurance disputes, we are happy to connect you with a trusted financial advocate.

  • We do not provide medical or legal advice.

    We do not diagnose conditions, order tests, prescribe medications, provide hands-on clinical care, urgent or emergency care.

    We serve in an educational, supportive, and guidance role — empowering you with clarity and information so you can make informed decisions.

  • Yes. We follow the Code of Ethics established by the Alliance of Professional Health Advocates.

    https://aphadvocates.org/health-advocate-code/#

  • Contact us to schedule a complimentary 20 minute consultation call.